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Dynaserve Acceptable Use Policy
and Service Guidelines
Dynaserve provides dedicated web hosting to thousands of clients and has a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure that these obligations are met.

Content
All services provided by Dynaserve may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to, copyrighted material, material we judge to be threatening or obscene or material protected by trade secret or other statute. The subscriber agrees to indemnify and hold harmless Dynaserve from any claims resulting from the use of the service that damages the subscriber or any other party.

All pornographic content and sex-related merchandising is prohibited on all Dynaserve servers. This includes sites that may infer sexual content or links to adult content elsewhere. Dynaserve will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to Dynaserve servers or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links

  • Pirated software
  • Hacker programs or archives
  • Warez sites

Dynaserve will be the sole arbiter as to what constitutes a violation of this provision.

Commercial Advertising E-mail
Spamming, or the sending of unsolicited e-mail, from an Dynaserve server or using an e-mail address or domain that is maintained on an Dynaserve machine as reference is STRICTLY prohibited. Dynaserve will be the sole arbiter as to what constitutes a violation of this provision.

IRC
IRC or IRC bots may not be operated on our servers at this time.

Server Abuse
Any attempt to undermine or cause harm to a server or customer of Dynaserve is strictly prohibited.

Refusal of Service
We reserve the right to refuse, cancel or suspend service at our sole discretion.

All Sub-Networks, distributive hosting sites and dedicated servers of Dynaserve must adhere to the above policies.

Failure to follow any term or condition will be grounds for immediate account deactivation.

Dynaserve Guarantees

Support Guarantee
Dynaserve guarantees that clients will receive a human generated response to new support requests within 48 hours. Failure to meet this guarantee will warrant 1 day's credit on the affected server(s) to the client's account.

Network Uptime Guarantee
Dynaserve guarantees that our network will be available at least 99.5% of any full month. Failure to meet this monthly guarantee will warrant 1 week's credit on the affected server(s) to the client's account.

Network Speed Guarantee
Dynaserve guarantees that clients will be carried off our network and to our Tier 1 provider in less than 80ms over a five-minute average at any time of day or night. Failure to meet this guarantee will warrant 1 day's credit on the affected server(s) to the client's account.

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